Whistleblowing Policy

On 20 December 2017, Law No. 179/2017 came into force. This law provides provisions for the protection of whistleblowers who report crimes or irregularities they become aware of in the context of public or private employment. Legislative Decree 24/2023 implemented EU Directive 2019/1937, concerning the protection of persons who report violations of European and National Law (also known as Whistleblowing).

Reports must relate to certain or suspected illegal conduct, acts or omissions which may damage the integrity or reputation of the company or which may cause damage to the health and safety of employees, persons carrying out activities at Daken and/or the environment and the territory (administrative, accounting, civil and criminal offences) of which one becomes aware through/due to work duties or through the collaboration relationship. Reports must relate to directly observed facts. Reports may also concern violations not yet committed that the reporter reasonably believes could be committed on the basis of concrete elements.

A report can be submitted in the following ways:

  • through the HR Factorial software by accessing the complaint section (https://daken.factorial.it/complaints), which also allows anonymous reporting;
  • by sending it to the e-mail address m.lorusso@daken.it, with the subject „Whistleblowing“;
  • by post, in which case, in order to benefit from the guarantee of confidentiality, the report must be placed in a sealed envelope marked „Confidential/Whistleblowing manager“ on the outside;
  • using the „Whistleblowing“ mailbox located behind reception, also using the format attached to this policy;
  • verbally, by means of a statement made and recorded in the minutes during a face-to-face meeting.



Whistleblowing Template